![]() ![]() If you have any blockers that would make the steps above not the most efficient for your scenario, please let us know. The timeline in Jira Software offers a quick and easy way to plan your project. That being said, considering the scenario you provided where you have different departments working for each task type, my suggestion would be to:ġ - Configure a single project per clientĢ - In each project, configure a single workflow for each issue/task type, customizing them as you needģ - Create a new JQL filter to return the issues of each specific task type, like: issuetype = "ad campaign setup"Ĥ - Configure a single board (All allocated on the respective project) for each filter you created, so each department will have their own personalized view for their type of tasks Ladder your work up to the epic level to see your teams progress in real-time. If we have client based projects all tasks need to use the same workflow if we want to see the board.Īctually, you can configure multiple workflows and still display all issue types in your boards, optionally creating a new board for each issue type or adding all issue types in the same board and configuring their statuses in separated columns. Manage who can view spaces from Confluence server sites. Please, allow me to bring up some concepts so we can better confirm we are on the same page: Set up a knowledge base to share helpful articles in your Jira Service Management so customers. J4:00 PM Amsterdam (7:30 PM Mumbai) July 20. Commands which previously took a username will now expect an email address such as watch, create, assign, etc. Theyre also notified about the organizations requests and can view and search them on the requests list in the help center. When you add an organization to a project, its members can raise requests in the project and share them with the organization. Register today to join the demos and access live Q&A chats. Organizations are groups of customers that can be used in multiple service projects. I am trying to configure my JIRA instance for the following scenario: We run a project for a client who loves having an overview of project progress and status etc. You can report across projects and filter based on criteria like Versions. Dive into Jira Software and learn how it helps teams better collaborate to plan, track, release and report on their work. So its easy to see if your tests are linked to Jira issues that are on a. Per your description, I believe you are asking for suggestions on how to set your Jira projects (Per task type or client) to properly organize your workflow, allowing you to customize it based on each issue type. Join our weekly product demo and chat live with Atlassian product experts. ![]()
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